Shipping policy

At Frocks Collection, we take great care in preparing and shipping your handmade and customized products.

Order Processing Time:
• All orders are processed within 3–7 business days.
• Customized and embroidery products may take additional time depending on the design and order volume.

Shipping Timeline:
• Once shipped, orders are usually delivered within 5–10 business days.
• Delivery timelines may vary depending on the customer’s location and courier partner.

Shipping Charges:
• Shipping charges, if applicable, will be calculated and displayed at checkout.

Shipping Coverage:
• We currently ship across India only.

Order Tracking:
• Tracking details will be shared via email or SMS once the order is dispatched.

Delivery Responsibility:
• Please ensure that the shipping address and contact details provided are accurate.
• Frocks Collection is not responsible for delays caused by courier services, natural conditions, or incorrect address details.

Damaged Products:
• If the product is received in a damaged condition, an unboxing video is mandatory.
• The video must be recorded from the moment the package is opened.
• The complaint must be reported within 24 hours of delivery.

For any shipping-related queries, please contact us at:
Email: pkbaskuwa@gmail.com
Phone: 9057842239